The short answer is yes...because your customers are online, 24/7.
They expect businesses to be online when they are.
They won't wait for regular business hours to call or contact.
But it's hard...
Most businesses can not keep up with this. Some have live chat which usually is during business hours if the staff is available.
Will your contact page form and email and phone number still work?
Again the short answer is yes. Some customers will use the those options.
The majority of customers are impatient, they won't bother and leave the website. They are used to convenient experiences.
Let's see it make sense in your business to be online 24/7?
How can your business be online 24/7 with limited resources?
A custom built AI assistant could handle your inquiries 24/7 for you.
Our clients who uses AI assistant say they capture 20% more revenue.
Have a quick conversation with ClientsViews AI assistant to see if this is a potential fit for your business...
Rasheed Walizada, Helping small business with online services since 2002.